![]() Please note that this also applies to multipacks. Contacting us after this allotted period will mean that we cannot offer a refund or return. The customer must contact us within 24 hours after receiving the item in order for the warranty to be applicable. This is unless our staff determine that the item received is the incorrect item or if there are any other extenuating circumstances.ĭead on arrival. For health and safety reasons, as well as hygiene, we cannot offer warranty on either. Our warranty does not extend to these items due to the nature of the products. Unfortunately we are not able to take any warranty on liquids, although, if you purchased accidentally an unwanted product, we are happy to change it for the right one, if you return the wrong one to us. Incorrect building of the mechanical mod can cause damage to your equipment and as such My Vape Store accepts no responsibility for the damage caused as this damage is the result of improper construction. ![]() My Vape Store accepts no responsibility for the potential damage caused by the incorrect assembling of any mechanical mod. Please note that Mechanical Mods are for experienced users ONLY. If the product has been damaged in any way by the customer we reserve the right to refuse a refund or return.Ī 30 days manufacturer’s guarantee is applied to all mechanical mods. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. This does not affect your statutory rights. These items come with a one month guarantee and have a life expectancy of 3-6 months. Please note if there is no detectable issue with the product, we are not able to exchange or refund it.īatteries, chargers and variable voltage mods Please note, that we are only able to exchange the product if there is an actual issue with it. Here you can find the different warranty policies for the different products. ![]()
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